Terms and Conditions

One-to-one homestay tuition programmes include:
One-to-one tuition
Private room in teacher’s home with full-board accommodation (Sunday to Sunday 12h00 unless otherwise indicated).
Participation in your teacher’s usual family and social life
One principal excursion per week
Collection and return to the nearest airport, railway station or ferry port

One-to-one tuition programmes with separate host family accommodation, include:
One-to-one tuition
Private room with half-board accommodation (Sunday to Sunday 12h00 unless otherwise indicated).
Local visits and excursions with your teacher and/or members of your host family.
Collection and return to the nearest airport, railway station or ferry port

Group programmes include:
Group tuition at the Institute
Use of all student facilities
Participation in all social evenings, activities offered by the school

One-to-one tuition at our Institutes include:
One-to-one tuition
Use of all student facilities
Participation in all social evenings, activities offered by the school
Local Accommodation Service when requested (host family, studio apartment etc)
Please note that program fees do not include the student’s travel or other expenses to or from the place where the program takes place.

Enrollment & Payment of Fees
The Language House will process an enrollment upon receipt of a correctly completed Enrollment Form for each student/client to be enrolled, and the non-refundable deposit for each student. There is a 20% deposit fee which will be deducted from the total program fees. The Language House will send a Confirmed Student Placement showing full course and accommodation information, total program fees payable, the balance due and due date.

The balance of all program fees must be received in full by the Language House at least 4 weeks prior to the program start date. Where a visa is required see notes under Visa below.
For enrollments made less than 4 weeks prior to the program start date, program fees must be received in full by The Language House at the time of enrollment.

Without exception, all program fees must have been received in full by The Language House prior to admission to the program.  Please note that we accept payment by checks in euros drawn on European banks, bank transfers (bank details are given on the Confirmed Student Placement document), Bank transfer charges, or other charges incurred for the payment of program fees, are strictly for the account of the student/client and PayPal (please ask for the link to make your payment)
Please refer to the Enrollment Form for full information.

Accommodation
Where requested by the student, and where not already included in the program, The Language House will arrange, on behalf of and for the student, separate host family or other accommodation for which an Accommodation Service Fee will be made. Students will be required to pay their host family or other accommodation on arrival and in local currency.

Visas
Where a visa is required The Language House reserves the right to make a charge for processing of visa applications, including the costs of dispatching any documents required. Where a visa is required, students have to follow the procedures required by the destination country and may need to transfer the outstanding balance of all fees due, before the appropriate visa application documents, can be issued. The Language House will provide all information and documentation required for visa application but cannot be held responsible for visas not being granted. If a visa is denied, all program fees, minus the non-refundable deposits and visa application fees, will be returned to the student on return of all original visa application documentation and the original, refusal document from the appropriate authority. Visa refusal must be notified by registered post within 3 days of refusal.

Cancellation
Cancellations must be notified in writing to The Language House registered office by registered mail. The date of cancellation is the date of receipt of the written notification by The Language House.

Refunds
The initial 20% deposit is non-refundable.

**Up to 4 weeks before the start date all program fees will be refunded, minus the non-refundable initial deposit and, where levied, any costs and expenses incurred in processing documents for the enrollment.

**Up to two weeks before the start date fifty percent (50%) of the program fees will be refunded, minus the non-refundable initial deposit and, where levied, any costs and expenses incurred in processing documents for the enrollment.

**Less than two weeks before the start date. No refund will be made.

**A program started is deemed to be completed and no refund or credit can be given for unattended lessons, weeks or courses, in whole or in part.

Rescheduled Program
Wherever possible, The Language House will be more than willing to re-schedule the start date of the student’s program to avoid the need for cancellation. In these circumstances, alternative locations or dates will be offered to the student. The Language House will be as flexible as possible with changes and amendments but reserve the right to make supplementary charges to cover costs incurred.

Insurance
Neither The Language House, nor its staff, tutors, agents nor host families are responsible for any loss or injury caused during any program undertaken. The student/client is solely responsible for his or her own health, accident, liability, travel, cancellation and personal insurance. Student/clients are advised to take out all appropriate travel, medical and cancellation insurance in their country of origin before departure.

Obligations of the Student/Client
It is the obligation of the student/client to ensure that he or she is in possession of the correct legal documentation to enter and reside in the country where the program is taking place for the duration of the program undertaken.
The student/client is required to observe all program regulations and the house rules required by host families.